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Job ID: 1066


Job Title: Director, Facilities IT Program


Job Summary:


The SHC Information Technology Services (ITS) group has established the New Stanford Hospital (NSH) team whose mission is to sense, evaluate, prepare, and support the information technology required to activate new hospitals, repurpose existing hospitals, and support facilities expansion into new locations. Embedded in the NSH team is the Facilities IT Program which is responsible for managing projects related to the deployment and readiness of technology at all existing and new SHC locations. The Director will plan and coordinate facilities readiness with regard to IT infrastructure, telecommunications, end user computing, and applications, providing oversight for all Facilities projects (moves, expansions and new facilities). This is accomplished through collaboration with the various ITS teams responsible for these core functions.


Job Description:


The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.


Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.


Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).


  • Serves as primary liaison between facilities teams and various ITS teams
  • Manages intake, planning, and governance process for facilities-related ITS requests and assigns PM resources (PMT process)
  • Prepares and manages budgets for facilities-related ITS projects and fiscal year budgeting for all upcoming facilities projects
  • Ensures planning/budgeting is completed effectively and in line with supported and upcoming new technologies from the Applications towers and CTO organization
  • Manages projects and resources associated with facilities-related ITS projects
  • Provides feedback to Space Planning and Transition Services in regard to upcoming facilities projects, proposals and requests
  • Responds to requests for IT costing/pricing for new facilities during the business case/development stage
  • Coordinates with various cross-functional ITS resources and management personnel to ensure that applications, infrastructure, and other teams are working collaboratively to meet project timelines and service delivery expectations
  • Ensures that currently facilities-related ITS projects are aligned, as appropriate, with NSH planning and governance processes; develops and oversees IT process and governance for incoming and inflight facilities projects
  • Manages challenges and escalates issues appropriately to ensure management communication and oversight at the right levels

Minimum Qualifications:


Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.


Education: Bachelor's degree in a work-related field/discipline from an accredited college or university


Experience: Five (5) years of progressively responsible and directly related work experience in the subject area



Knowledge, Skills, and Abilities


These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.


  • Ability to communicate complex concepts in simple form to cross-functional departments or teams
  • Ability to manage complex projects and resources (people, costs, and time) across multiple departments
  • Ability to mediate and resolve complex problems and issues
  • Ability to provide leadership and influence others
  • Ability to strategize, plan and implement change
  • Knowledge and understanding of goals and the interdependencies of functional departments and groups (in the health care industry) and the ability to lead large-scale complex IT projects in addressing overall business needs
  • Knowledge and ability to direct a staff in integrating informational technology services with the work requirements and deliverables of units and departments
  • Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management
  • Knowledge of project management process and systems